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Consumer Reviews

2011 Mercedes-Benz S-class Consumer Reviews

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4.8
(93 reviews)
2011 Mercedes-Benz S-Class
5
87%
4
8%
3
2%
2
1%
1
2%
98%
Recommend this vehicle
Value
4.7
Performance
4.9
Quality
4.8
Comfort
4.9
Reliability
4.8
Styling
4.9
2011 S-Class Overview
Among the 93 owners who provided feedback on the 2011 Mercedes-Benz S-Class for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 98% recommending the vehicle. As a whole, consumers found the vehicle's comfort and performance to be its strongest features and value to be its weakest. 81 out of 93 of owners (87% of them) rank the 2011 S-Class five out of five stars. Overall, consumers seem aligned in their opinions of the 2011 Mercedes-Benz S-Class. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"Nicest Vehicle I have ever driven"

I bought this car with 73,000 miles from a Mercedes dealership in February of 2012. It had been ridden hard and poorly maintained. I have repaired, replaced or refurbished everything that needed work, including work recommended by non-mandatory manufacturer TSB's. Repairs and maintenance are quite expensive. I budget about $3000 per year for upkeep and use a qualified independent mechanic to control the cost and quality of repairs. The dealership is astronomically pricey and not very competent except for trivial repairs. I follow the manufacturer's maintenance schedule. As a result, the car continues to be reliable. A bluetooth OBD-II scanner installed in the automobile enables me to monitor, record and compare engine performance periodically. The car is comfortable and effortlessly rewarding to drive. I use it for solo trips of up to 9 hours per day as well as for my short (2.4 mile) daily commute. Long trips are not at all tiring largely because of the adaptive cruise control and the excellent seats. Gas mileage is only fair. My average mileage over 54,000 miles has been 17.6 mpg. EPA combined mileage is 16 mpg. My trip mileage is about 26 mpg Acceleration is awe inspiring. Handling is excellent and tight. All wheel drive (4Matic) is very good in upstate New York winters. The car was very technologically advanced at its debut, but its dashboard software is dated now by comparison with my wife's 2015 luxury SUV. The mechanical engineering and performance of the normally aspirated 382 horsepower, 5.5 liter M273 engine and the 7-speed automatic transmission is far superior to the newer SUV, however. The Airmatic suspension is the least reliable major system in the car, and I have had to replace both the front and rear level detection systems. The original air shocks are still intact, but the compressor and the compressor relay were replaced prior to my purchase at about 45,000 miles. The original camshaft position sensor design was defective on this car, and all four have been replaced. I replaced one of them at about 80,000 miles. The other three failed and were replaced prior to my purchase. The transmission fluid had not been replaced prior to my purchase even though the manufacturer recommends replacement every 40,000 mile, but no apparent damage occurred to the transmission. The car will easily cruise at over 100 mph and feel and sound like it is traveling at half that speed. Oil consumption is within expected limits. This by now venerable chariot is a lot more comfortable and rewarding to drive than any of the other luxury vehicles I have owned or driven. I expect to replace it with the next model S550 if that model is self-driving. I would recommend the 2007 to any aficionado of beautiful automobiles who has the money and the interest to maintain it in top condition. It will reward that kind of owner with exhilarating and reliable service.


VS

Critical Review

"Don't buy a Mercedes S-550 or any! they are LEMONS"

Don't buy a Mercedes They are built to fail (Lemons)

2011 S-Class Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 93 reviews.


Curt
1/22/2025
fullStarfullStarfullStarfullStarfullStar
Benzism

Great car and it will hold up strong for another 20 years in the hands of the right owner super super ride

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Nara
9/22/2024
fullStaremptyStaremptyStaremptyStaremptyStar
Such a scam

I was trusting KBB to be a reliable source to price one's car. But my experience today was bad. For a 2013 Mercedes S 550 which has less than 100K miles on it, KBB offered me less than $10K! Absurd it is. Ok KBB, I have a challenge, show me 1 Mercedes similar to my car at that same price. I bet you can't, The lowest I could find in similar condition was close to $18K. Hence very disappointed and writing this review. Thanks.

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1
5

Johnnie A
9/20/2024
fullStarfullStarfullStarfullStarfullStar
Great car!
Pros

Very roomy ans smooth plus reliable

Cons

Not very economical and deprecoate more than the average vehicle

The only think I have had to do to this car is replace the electronic control module. That is it. There is no difference, in my opinion, between the s550 and s400 Both come with all the standard options incuding the Premiim Package 2 and all the other bells and whistles, Unfortunately the car was totaled when I got hit bu a Motorcucle 3 weeks ago . I am buying a new

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Marcin
12/14/2023
fullStarfullStarfullStarfullStarfullStar
Clean

Good condition car very nice interior nice color and very fast car nice rims good tires new brakes and rotors

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0
0

4bdeb7f7
8/20/2023
fullStarfullStarfullStarfullStarfullStar
BEST CAR EVER!

QUALITY, RIDE, PERFORMANCE, RELIABILITY. NO RPOBLEMS IF YOU KEEP IT SERVICED ACORDING TO SCHEDULE BY MERCEDES BENZ

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Buckeyes
1/16/2023
fullStarfullStarfullStarfullStarfullStar
Best car ever!
Pros

Quick, comfortable ride. Great for long distance

Cons

Expensive fixes at times. get warranty

I'm used to Honda's typically so I was a little hesitant getting a Mercedes but oh boy.. I chose this older S-class over a newer C-class because it just doesn't compare. This car is the king of the road although it's 15 years old. PLENTY of power and tech

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
4.0
Styling
4.0
Recommends this vehicle
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3
0

David
3/10/2022
fullStarfullStarfullStarfullStaremptyStar
Unprecedented Power, Styling & Luxury
Pros

Exhilarating!

Cons

None

By and far the most powerful car that I've owned. Its reliability coupled with its toxic comfort and unparalleled speed has made this car my top choice. Its exterior styling hands down makes this automobile enthusiast's head turn each time I look at it. With 20" mat black Niche rims, it is as hot as Georgia asphalt. And its actual 24MPG highway and 19MPG city impress my lead-footed driving tendencies!

Value
4.0
Performance
4.0
Quality
4.0
Comfort
4.0
Reliability
4.0
Styling
4.0
Recommends this vehicle
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2
0

Jim
1/27/2022
fullStarfullStarfullStarfullStaremptyStar
Very satisfied with this car however it’s time for
Pros

Has strong power

Cons

Too many buttons and features

Excellent car have taken good care with new tires and all required maintenance on time.have never had engine problems or any breakdowns.

Value
4.0
Performance
4.0
Quality
4.0
Comfort
4.0
Reliability
4.0
Styling
4.0
Recommends this vehicle
Was this review helpful?
2
0

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