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2019 Mercedes-Benz Metris Passenger Edit

Recalls

Near Columbus, OH
43085

12 Safety Recalls Found for Cars Like Yours

Recalls may not affect every vehicle of the same year, make and model. Use your VIN or plate to find out if your specific car has open recalls.

Where do I find my VIN?

2019 Mercedes-Benz Metris Passenger Recalls

NHTSA CAMPAIGN ID:
19V715000

Report Date:
OCT 07, 2019

Vehicles Affected:
15160

Consequence:

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

What You Should Do:
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
19V693000

Report Date:
OCT 01, 2019

Vehicles Affected:
19

Consequence:

Failure to identify loose safety related parts can increase the risk of crash and injury.

What You Should Do:
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
20V340000

Report Date:
JUN 08, 2020

Vehicles Affected:
12

Consequence:

Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.

What You Should Do:
DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
19V489000

Report Date:
JUN 24, 2019

Vehicles Affected:
2

Consequence:

An unexpected loss of power steering assist can increase the risk of crash.

What You Should Do:
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
22V066000

Report Date:
FEB 07, 2022

Vehicles Affected:
28743

Consequence:

A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

What You Should Do:
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
22V360000

Report Date:
MAY 19, 2022

Vehicles Affected:
19937

Consequence:

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

What You Should Do:
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
19V666000

Report Date:
SEP 17, 2019

Vehicles Affected:
29

Consequence:

The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.

What You Should Do:
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
22V134000

Report Date:
MAR 07, 2022

Vehicles Affected:
42132

Consequence:

A fuel leak in the presence of an ignition source can increase the risk of a fire.

What You Should Do:
Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
19V545000

Report Date:
JUL 23, 2019

Vehicles Affected:
2

Consequence:

The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.

What You Should Do:
DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
20V729000

Report Date:
NOV 23, 2020

Vehicles Affected:
562

Consequence:

The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.

What You Should Do:
DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
21V055000

Report Date:
FEB 04, 2021

Vehicles Affected:
84345

Consequence:

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

What You Should Do:
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
19V222000

Report Date:
MAR 19, 2019

Vehicles Affected:
7

Consequence:

Failure to identify loose safety related parts can increase the risk of crash and injury.

What You Should Do:
DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Summary:
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

Recall information provided by the National Highway Traffic Safety Administration

Mercedes-Benz Recall Service Centers

Near Columbus, OH
43085

View:

2019 Metris Recall Q&A

Car Recall Questions


What do I do if I've gotten a recall notice?

First: Read the notice carefully and don’t ignore it. According to the National Highway Traffic Safety Administration, only 75% of vehicles involved in a recall are actually repaired. So be sure to pay attention when you see an envelope in the mail labelled “Safety Recall Notice”.

The notice will tell you what the defect is, possible warning signs and what to do next. And while a recall notice might dredge up feelings of fear and anxiety, focus on two bits of good news:

  • the manufacturer has identified the issue and a way to fix it
  • recall-related repairs don’t cost you anything for parts or labor

Second: Bring your vehicle to the dealer.

Next, make a service appointment with an authorized dealer who sells that brand. It doesn’t have to be the same place where you bought it, and it doesn’t matter if you bought the car new or used. But you DO need to take it to an authorized dealer. If your family mechanic does the recall repairs, you’ll probably be responsible for the cost.

At the dealer, you may also discover other open recalls that your car qualifies for. The dealer is obligated to complete these repairs too – also at no cost to you.

Third: The dealer makes the repairs.

For many people, the hardest part is finding a convenient time for the recall-related repairs. Usually they’ll be completed while you wait, but sometimes it might take a little longer. Ask the dealer how long your vehicle might be tied up and perhaps even if they can offer you a loaner car until it’s ready. Or if you have a little more time to plan, find out what services and amenities your local dealer offers.

Learn more about what to do in a recall.

How do I check for a recall on my car?

In most cases, the automaker will send you a notice in the mail to announce a recall. But if you’re the proactive type – or if you bought the car used – you might want to check for a recall yourself.

According to the National Highway Traffic Safety Administration (NHTSA), over 100 million new and used vehicles were involved in some sort of safety-related recall in 2014-15. Recalls vary in severity, but they all relate to the safety of the vehicle, so they’re all worth paying attention to.

Start by looking up the year, make and model of your vehicle on a site like KBB.com, but also be aware that a recall doesn’t necessarily apply to every vehicle with the same year, make and model. Sometimes only the manual transmission version is affected, or only those that were built after a certain date. The best way to know for sure is to call the phone number that we provide on your vehicle’s recall page or go to the government NHTSA site and look up your specific car by its 17-character VIN number.

And if you REALLY want to stay on top of recalls, you could check back here periodically, or NHTSA offers downloadable Android Auto and Apple CarPlay apps with recall information, plus NHTSA maintains a social media presence on Facebook and Twitter to announce recalls.

Learn more about how to stay current on recalls.

Do I pay for recall repairs?

Once the manufacturer (or NHTSA) has discovered that a safety recall is necessary on your vehicle, you won’t have to pay anything for recall-related repairs. All the parts and labor necessary to complete the repair are paid for by the manufacturer (who reimburses the dealer). This is true even if you bought the car used or bought it from a private party.

A few things to keep in mind:

  • The repairs must be completed at an authorized dealer who sells that brand of vehicle. If you choose to use your own mechanic, you might end up paying the bill.
  • If you received a recall letter in the mail, bring it to the dealer. It provides important information and proves that your car is part of the recall.
  • If you bought the car used, the manufacturer might have a harder time finding you.

There is one exception to the fact that recall repairs are free – vehicles older than 10 years old are outside the statute of limitation and usually don’t qualify.

Why is a vehicle recalled?

A recall occurs when a manufacturer or NHTSA (the National Highway Traffic Safety Administration) determines that there’s a safety risk with a vehicle or the vehicle doesn’t meet a minimum safety standard. Usually, a recall covers only certain parts or equipment on a vehicle; it’s rare for the whole vehicle to be recalled.

Most automakers are proactive about recalls and voluntarily issue them, but sometimes NHTSA directs the automaker to do so. Some recalls get a lot of press, as with high-profile recalls relating to airbags in the last few years, but more often, recalls happen without much fanfare.
Recalls are only issued in cases where the vehicle’s safety is in question, but that doesn’t mean you’re in immediate danger. Even so, you should have the repairs done as soon as you can. The good news is that, in case of a recall, the automaker has discovered a fix – and that fix is available at no cost to you (except, perhaps, for the hours the vehicle is being repaired).

Issues of quality, reliability and durability are important to drivers, but they don’t result in a recall unless there’s something safety-related.

Finally, please keep in mind just because there’s a recall on cars matching your car’s make and model, it doesn’t mean that your car is affected. To know for sure, we provide a number you can call to check if your car is part of the recall. You’ll need to have your car’s unique 17-character VIN number handy when you call.

Pricing for Common 2019 Mercedes-Benz Metris Passenger Repairs & Services

  • Battery Replacement
  • Brake Repair
  • Oil Change
  • Spark Plug Replacement
  • Wheel Alignment
  • Check Engine Light
  • Coolant Flush
  • Fuel Filter Replacement
  • Fuel Pump Replacement
  • Timing Belt Replacement
  • Transmission Fluid Change
  • Transmission Repair and Replacement
  • Water Pump Replacement
  • Wheel Bearing Replacement

Pricing for all 2019 Mercedes-Benz Metris Passenger Repairs & Services