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Consumer Reviews

2018 Mercedes-Benz E-class Consumer Reviews

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4.2
(55 reviews)
2018 Mercedes-Benz E-Class
5
65%
4
15%
3
4%
2
7%
1
9%
77%
Recommend this vehicle
Value
4.1
Performance
4.3
Quality
4.4
Comfort
4.5
Reliability
4.2
Styling
4.6
2018 E-Class Overview
Among the 55 owners who provided feedback on the 2018 Mercedes-Benz E-Class for Kelley Blue Book, consumer sentiment is mostly positive, with 77% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 36 out of 55 of owners (65% of them) rank the 2018 E-Class five out of five stars. Overall, consumers seem aligned in their opinions of the 2018 Mercedes-Benz E-Class. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"Not so fast..."

In the words of the great Lee Corso, Not so fast my friend. Greatest E ever? Thats an overstatement. Double play on words here. I test drove this car last week considering trading in my 2009 E350. However, its hard to consider a car with 241hp fast by any stretch of the imagination. The twin-turbo 4 cylinder is peppy and gets you where you need to go, but dont expect a thrill ride. The interior is amazing. Styling cues and DNA borrowed from the new S-Class are much welcomed compared to the outgoing and extremely bland 2010-2015 E-Class interior. Upgraded electronics now brings MB into the 21st century and on-par with the Japanese competition. The seats are great and extremely comfortable. Good leg room for average height people. Im 6ft and 215lbs. The cabin is as quiet as a recording studio. Overall its an amazing machine. However, paying upwards of 50k on a 4-cylinder car just sounded insane to me. I just...cant. It has the POTENTIAL to be the best E-Class ever, but not with 241hp. Dear MB, I know theres a lot of pressure for auto manufacturers to increase fuel economy and be more eco-friendly. Unfortunately I get it. Save the planet, blah blah (yawn). But to neuter a beautiful piece of engineering in the process is just sad. Please tell me theres a V6 option coming for 2018? This car deserves better than 241hp. The outgoing model E350 had 268 and that was sufficient. I was hoping to go the opposite direction and get 300+?


VS

Critical Review

"Worst Hybrid GLC 350E"

The vehicle has been in the shop 3 separate occasion for the same problem in less than 3 months. The air conditioner compressor and all components have been replaced three separate times and the problem still continues. This prestigious company does not want to consider the vehicle a lemon in Puerto Rico, so we are going forward with legal actions. We did not purchase an expensive vehicle to spend most of its driving live in the repair shop. We expected to drive peacefully and problem free for many years. However, it has been just the contrary. It has been a living nightmare. Do not purchase Mercedes Benz, they do not stand behind their product.

2018 E-Class Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 55 reviews.


Scott
6/30/2024
fullStaremptyStaremptyStaremptyStaremptyStar
values

Your reviews suck!! You completely lowball values, It's very difficult using your service to gauge any sort of actual price at all!!!! Not the service you use to be

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1
6

Victor
5/1/2024
fullStarfullStarfullStarfullStarfullStar
DREAM CAR
Pros

Best car I have ever owned. Low maintenance cost.

Cons

None

This car has been a joy to own and drive. The 2017 E-Class is the best car I have ever owned. The technology is great. And Driver’s assist Pkg. places it years ahead of the competitors. The only negative is the drive flat tires. I changed the drive flat to 245/45R-18 PIRELLI P7 AS PLUS 3 XL. Which made the car even smoother and more responsive. This is the ultimate luxury sport sedan.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

JAVED
4/12/2024
fullStarfullStarfullStarfullStarfullStar
DREAM CAR
Pros

if you like style and responsive fast car.

Cons

I have not driven in winter with bad weather

LOW MILEAGE .I HAVE OWNED THIS CAR.GARAGED. DELIGHT TO DRIVE THE CAR IN SUMMER WITH TOP DOWN. VERY RESPONSIVE AT HIGH SPEEDS. QUICK RESPONSIVE PICK UP. BEAUTIFUL INTERIOR. NO ACCIDENT.TREATED LIKE A MISTRESS!!!!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
1

Diana
8/19/2023
fullStarfullStarfullStarfullStarfullStar
2018 E400 Coupe
Pros

comfort while driving and great visibility

Cons

run flat tires not happy with

Great performance. Handling is awesome, tight and nimble. Great look. Seats very supportive love the messaging seats. Highly recommend

Value
5.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Anonymous Reviewer
11/15/2022
fullStarfullStarfullStarfullStarfullStar
E350 2021
Pros

Beautiful interior / Smooth drive / Perfect audio

Cons

None

High class car/Beautiful interior/A lot of technologies and features/Fun to drive/Excellent audit system

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
3
0

James M
10/13/2022
fullStarfullStarfullStarfullStarfullStar
Excellent Styling, Comfort, and Value
Pros

Beautifully designed interior and supreme comfort

Cons

Costly repairs and no V6

This car has been nothing, but a dream to own. Although it is a first model-year car with a brand-new body style, the 2017 E-Class seems to be well-refined inside and out. The turbo-four provides ample power to overtake most cars on the road without creating drama while doing so. The powertrain in smooth and gear shifts feel non-existent. The technology and safety are excellent even without the Driver's Assist Pkg. The standard equipment provides enough features to really add to the premium feel of the sedan. Overall, cabin materials and quality are top-notch, right out of an S-Class with very few complaints. Owners should just be wary that there are a few more rattles from the dash than one would like at this price point, the piano-black lacquer scratches easily, and there are PCV valve issues with the turbo-four. Otherwise, this is an all-around solid vehicle that beats out many of its other competitors.

Value
5.0
Performance
4.0
Quality
4.0
Comfort
5.0
Reliability
4.0
Styling
5.0
Recommends this vehicle
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6
0

Bobh
9/15/2022
fullStarfullStarfullStarfullStarfullStar
Want this
Pros

Accident Prevention , Collision features

Cons

No Spare, No CD, Power just OK

Best safety if you get the safety oriented options. Collision prevention features are among the best (only lacks intersection collision avoidance). During crash features to prevent injury are the best by far, unless you go up one class (S or Audi A8).

Value
3.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
4.0
Styling
4.0
Recommends this vehicle
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1
0

Lindell
7/25/2022
fullStarfullStarfullStarfullStarfullStar
Love This car!
Pros

Fun To drive and very eye catching

Cons

None...

This car is a pleasure to drive!! Whenever I drive it, I am told how good my ride looks. It is quiet, dependable and a pleasure to drive.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
2
0

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