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2022 Mercedes-Benz CLS Edit

Recalls

Near Columbus, OH
43085

6 Safety Recalls Found for Cars Like Yours

Recalls may not affect every vehicle of the same year, make and model. Use your VIN or plate to find out if your specific car has open recalls.

Where do I find my VIN?

2022 Mercedes-Benz CLS Recalls

NHTSA CAMPAIGN ID:
22V733000

Report Date:
SEP 29, 2022

Vehicles Affected:
19968

Consequence:

The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.

What You Should Do:
Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.

Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
21V483000

Report Date:
JUN 24, 2021

Vehicles Affected:
4917

Consequence:

An unsecured child restraint system can increase the risk of injury during a crash.

What You Should Do:
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Summary:
Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
22V365000

Report Date:
MAY 19, 2022

Vehicles Affected:
242722

Consequence:

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

What You Should Do:
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
23V445000

Report Date:
JUN 25, 2023

Vehicles Affected:
143551

Consequence:

A loss of drive power can increase the risk of a crash.

What You Should Do:
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
22V189000

Report Date:
MAR 24, 2022

Vehicles Affected:
8396

Consequence:

Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

What You Should Do:
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
24V100000

Report Date:
FEB 08, 2024

Vehicles Affected:
12191

Consequence:

An overheated ground cable increases the risk of a fire.

What You Should Do:
Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.

Summary:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

Recall information provided by the National Highway Traffic Safety Administration

Mercedes-Benz Recall Service Centers

Near Columbus, OH
43085

View:

2022 Cls Recall Q&A

Car Recall Questions


What do I do if I've gotten a recall notice?

First: Read the notice carefully and don’t ignore it. According to the National Highway Traffic Safety Administration, only 75% of vehicles involved in a recall are actually repaired. So be sure to pay attention when you see an envelope in the mail labelled “Safety Recall Notice”.

The notice will tell you what the defect is, possible warning signs and what to do next. And while a recall notice might dredge up feelings of fear and anxiety, focus on two bits of good news:

  • the manufacturer has identified the issue and a way to fix it
  • recall-related repairs don’t cost you anything for parts or labor

Second: Bring your vehicle to the dealer.

Next, make a service appointment with an authorized dealer who sells that brand. It doesn’t have to be the same place where you bought it, and it doesn’t matter if you bought the car new or used. But you DO need to take it to an authorized dealer. If your family mechanic does the recall repairs, you’ll probably be responsible for the cost.

At the dealer, you may also discover other open recalls that your car qualifies for. The dealer is obligated to complete these repairs too – also at no cost to you.

Third: The dealer makes the repairs.

For many people, the hardest part is finding a convenient time for the recall-related repairs. Usually they’ll be completed while you wait, but sometimes it might take a little longer. Ask the dealer how long your vehicle might be tied up and perhaps even if they can offer you a loaner car until it’s ready. Or if you have a little more time to plan, find out what services and amenities your local dealer offers.

Learn more about what to do in a recall.

How do I check for a recall on my car?

In most cases, the automaker will send you a notice in the mail to announce a recall. But if you’re the proactive type – or if you bought the car used – you might want to check for a recall yourself.

According to the National Highway Traffic Safety Administration (NHTSA), over 100 million new and used vehicles were involved in some sort of safety-related recall in 2014-15. Recalls vary in severity, but they all relate to the safety of the vehicle, so they’re all worth paying attention to.

Start by looking up the year, make and model of your vehicle on a site like KBB.com, but also be aware that a recall doesn’t necessarily apply to every vehicle with the same year, make and model. Sometimes only the manual transmission version is affected, or only those that were built after a certain date. The best way to know for sure is to call the phone number that we provide on your vehicle’s recall page or go to the government NHTSA site and look up your specific car by its 17-character VIN number.

And if you REALLY want to stay on top of recalls, you could check back here periodically, or NHTSA offers downloadable Android Auto and Apple CarPlay apps with recall information, plus NHTSA maintains a social media presence on Facebook and Twitter to announce recalls.

Learn more about how to stay current on recalls.

Do I pay for recall repairs?

Once the manufacturer (or NHTSA) has discovered that a safety recall is necessary on your vehicle, you won’t have to pay anything for recall-related repairs. All the parts and labor necessary to complete the repair are paid for by the manufacturer (who reimburses the dealer). This is true even if you bought the car used or bought it from a private party.

A few things to keep in mind:

  • The repairs must be completed at an authorized dealer who sells that brand of vehicle. If you choose to use your own mechanic, you might end up paying the bill.
  • If you received a recall letter in the mail, bring it to the dealer. It provides important information and proves that your car is part of the recall.
  • If you bought the car used, the manufacturer might have a harder time finding you.

There is one exception to the fact that recall repairs are free – vehicles older than 10 years old are outside the statute of limitation and usually don’t qualify.

Why is a vehicle recalled?

A recall occurs when a manufacturer or NHTSA (the National Highway Traffic Safety Administration) determines that there’s a safety risk with a vehicle or the vehicle doesn’t meet a minimum safety standard. Usually, a recall covers only certain parts or equipment on a vehicle; it’s rare for the whole vehicle to be recalled.

Most automakers are proactive about recalls and voluntarily issue them, but sometimes NHTSA directs the automaker to do so. Some recalls get a lot of press, as with high-profile recalls relating to airbags in the last few years, but more often, recalls happen without much fanfare.
Recalls are only issued in cases where the vehicle’s safety is in question, but that doesn’t mean you’re in immediate danger. Even so, you should have the repairs done as soon as you can. The good news is that, in case of a recall, the automaker has discovered a fix – and that fix is available at no cost to you (except, perhaps, for the hours the vehicle is being repaired).

Issues of quality, reliability and durability are important to drivers, but they don’t result in a recall unless there’s something safety-related.

Finally, please keep in mind just because there’s a recall on cars matching your car’s make and model, it doesn’t mean that your car is affected. To know for sure, we provide a number you can call to check if your car is part of the recall. You’ll need to have your car’s unique 17-character VIN number handy when you call.

Pricing for Common 2022 Mercedes-Benz CLS Repairs & Services

  • Battery Replacement
  • Brake Repair
  • Oil Change
  • Spark Plug Replacement
  • Wheel Alignment
  • Check Engine Light
  • Coolant Flush
  • Fuel Filter Replacement
  • Fuel Pump Replacement
  • Timing Belt Replacement
  • Transmission Fluid Change
  • Transmission Repair and Replacement
  • Water Pump Replacement
  • Wheel Bearing Replacement

Pricing for all 2022 Mercedes-Benz CLS Repairs & Services