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2020 Honda Civic Consumer Reviews

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4.7
(679 reviews)
2020 Honda Civic
5
87%
4
5%
3
3%
2
1%
1
4%
93%
Recommend this vehicle
Value
4.7
Performance
4.7
Quality
4.7
Comfort
4.7
Reliability
4.7
Styling
4.8
2020 Civic Overview
Among the 679 owners who provided feedback on the 2020 Honda Civic for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 93% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features. Value was considered to be its weakest feature, earning 4.7 out of 5 stars. 589 out of 679 of owners (87% of them) rank the 2020 Civic five out of five stars. Overall, consumers seem aligned in their opinions of the 2020 Honda Civic. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"Luxury type of vehicle"

Honda care services are outstanding. They are getting better every new year. The car feels very luxury to me and my friends. I, find this car to be one of the best, and most strongest small car. Resale value will also hold up..


VS

Critical Review

"stay in the shop more them my driveway"

i was a honda fan till now i had 3 new honda in the past till 2020 honda civic with 500 miles started having problem ..took to the dealer 13 times same problem ... call honda more them 20 times costumer service is the worst . car have 13,000 miles still having same problem please any one can help let me know don"t know what to do

2020 Civic Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 679 reviews.


Leex6221
2/9/2025
fullStarfullStaremptyStaremptyStaremptyStar
Way too many problems
Pros

Mpg's, stylish

Cons

Unreliable

I have the EX-T 1.5L turbo with 116,000 miles and have owned it since new. All preventative maintenance issues are completed well before the recommended intervals. While this is a fun car to drive and can get good mpg's, this has been the most problematic car I've owned. Within the first year of ownership, the fuel injectors failed (a very common issue) ($1400). The ac compressor was replaced under factory recall, however the replacement failed a few years later ($1200). At 88,000 miles, the fuel injectors failed again, another $1400 fix. In the last couple of years, the engine is faulting spark plugs every 30k miles, causing misfires and making the car go into limp mode ($600). There is a well known issue with the 1.5 turbos head gasket failing early that is most likely the culprit of faulting spark plugs. I've driven nothing but beaters prior, and this civic had left me on the side of the road more times than all my other cars did combined over the previous 15 years. Honda, specifically the 1.5 turbo, os not the quality the brand portrays itself as. The cvt is sluggish as well. I will be selling this car due to the constant reliability issues. It's so bad that I had to throw my toolbox in the trunk so that when it inevitably leaves me broken down on the side of the road, I'll be able to swap out plugs to get bavk home. Not worth the $$%. Would not buy again.

Value
2.0
Performance
3.0
Quality
2.0
Comfort
4.0
Reliability
1.0
Styling
4.0
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0
0

Honda Civic Perfecto
2/9/2025
fullStarfullStarfullStarfullStarfullStar
Honda civic ex sedan 2016 2.0L perfecto

Car is perfect honda civic ex sedan 2016 2.0L honda civic ex sedan accessories is perfect honda to Drive

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

SEDD
11/14/2024
fullStarfullStarfullStarfullStarfullStar
Still rides like it's new

I have the 2017 Civic Touring with all the bells and whistles. I've had two other Honda Civics and most people don't believe this 2017 is a Honda Civic. The look and feel are excellent. I've only put 70,000+ miles on it since purchased new in 2017, but it still rides like it's new.

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1
1

Anonymous Reviewer
4/9/2024
fullStarfullStarfullStarfullStarfullStar
Perfect Condition

Ageanne Blue Perfect Condition Not driven during COVID PANDEMIC. Regular Service done at Dealer. I have loved this car but in these times and at my age I have not been able to enjoy it.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
5

6f0ffebb
3/16/2024
fullStarfullStarfullStarfullStarfullStar
I love my 2 door civic
Pros

beautiful car, I love the 2 doors, black interior

Cons

I wish it had more power

I bought this car brand new from Ciocca Honda. The dealer sent a driver out to New Jersey to pick up the car. The driver put 400 miles on my new car before I started driving it. The bluetooth system that connects to the ipod does not work properly. The dealer put a scratch on the passenger side window and refused to fix it for me. I have issues with the window on the driver side not wanting to stay up after I try to close it. I have to hold the button for the window in the up position in order for it to stay closed. Other wise, my car has everything I need or want. Silver exterior, black interior, I have a trunk cover, I have seat covers to protect the original seat covers. The back seat is not suited for larger adults. It is more suited for younger kids or no passengers at all. I am sad to hear that Honda is no longer making 2 doors. I am not a fan of any four door vehicles or the newer models. I really loved my 2014 civic but the piston blew and they wanted $5300 to repair it. I refused and chose to purchase the newer vehicle. My next car will definitely be a Honda. Just not sure which one yet.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
5

Jasb
1/29/2024
fullStarfullStarfullStaremptyStaremptyStar
Sad ending

It was a great car while I had it. Beware people have figured out how to easily break into the car. Mine was stolen is nyc and apparently this happens often.

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4
2

51f000b1
8/17/2023
fullStaremptyStaremptyStaremptyStaremptyStar
Overrated
Pros

Not

Cons

Engine Etc

2 years of ownership and this car has dropped value very fast. Just got this car paid off. I, can't believe honda has a bad trade in value. My car has been in and out of the service department for many things that went wrong. Honda isn't the same as it use to be especially the 1.5 l engine problems. This car I have is the 2.0 and it's still a problem. It's under powered and not very good fuel mileage.

Value
1.0
Performance
1.0
Quality
1.0
Comfort
1.0
Reliability
1.0
Styling
1.0
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11
5

Trevino
8/17/2023
fullStaremptyStaremptyStaremptyStaremptyStar
Value Depreciation
Pros

Fuel mileage

Cons

Rattles

I, thought honda civic holds there value reputation. Nope, they drop value just like all other vehicles. Seems like the only vehicle that holds there values are trucks. This civic was purchased new at the time. Automatic value depreciation rate is terrible. These cars are just a car no different than other manufacturers.

Value
1.0
Performance
1.0
Quality
2.0
Comfort
2.0
Reliability
1.0
Styling
3.0
Was this review helpful?
10
7

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