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2021 GMC Sierra 2500 HD Crew Cab Edit

Recalls

Near Columbus, OH
43085

6 Safety Recalls Found for Cars Like Yours

Recalls may not affect every vehicle of the same year, make and model. Use your VIN or plate to find out if your specific car has open recalls.

Where do I find my VIN?

2021 GMC Sierra 2500 HD Crew Cab Recalls

NHTSA CAMPAIGN ID:
21V578000

Report Date:
July 29, 2021

Vehicles Affected:
86

Consequence:

An ABS system that cannot control the rear wheels independently increases the risk of a crash.

What You Should Do:
Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters are expected to be mailed September 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.

Summary:
General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
24V797000

Report Date:
October 24, 2024

Vehicles Affected:
461,839

Consequence:

Rear wheel lock-up can increase the risk of a crash.

What You Should Do:
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters are expected to be mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

Summary:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
20V792000

Report Date:
December 17, 2020

Vehicles Affected:
624,216

Consequence:

If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

What You Should Do:
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall is expected to begin February 1, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

Summary:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
20V811000

Report Date:
December 23, 2020

Vehicles Affected:
470

Consequence:

If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

What You Should Do:
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall is expected to begin February 6, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

Summary:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
21V758000

Report Date:
September 29, 2021

Vehicles Affected:
3,241

Consequence:

Water in the BPMV may cause an electrical short circuit and increase the risk of fire.

What You Should Do:
Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters are expected to be mailed November 15, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.

Summary:
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

NHTSA CAMPAIGN ID:
24V060000

Report Date:
February 1, 2024

Vehicles Affected:
323,232

Consequence:

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

What You Should Do:
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters are expected to be mailed March 18, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Summary:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

To see if your specific vehicle is affected

Tip: Recalls don’t affect every vehicle of the same year, make and model. You’ll need your car’s 17-digit Vehicle Identification Number (VIN) to know for sure.

Recall information provided by the National Highway Traffic Safety Administration

GMC Recall Service Centers

Near Columbus, OH
43085

View:

2021 Sierra 2500 Recall Q&A

Car Recall Questions


What do I do if I've gotten a recall notice?

First: Read the notice carefully and don’t ignore it. According to the National Highway Traffic Safety Administration, only 75% of vehicles involved in a recall are actually repaired. So be sure to pay attention when you see an envelope in the mail labelled “Safety Recall Notice”.

The notice will tell you what the defect is, possible warning signs and what to do next. And while a recall notice might dredge up feelings of fear and anxiety, focus on two bits of good news:

  • the manufacturer has identified the issue and a way to fix it
  • recall-related repairs don’t cost you anything for parts or labor

Second: Bring your vehicle to the dealer.

Next, make a service appointment with an authorized dealer who sells that brand. It doesn’t have to be the same place where you bought it, and it doesn’t matter if you bought the car new or used. But you DO need to take it to an authorized dealer. If your family mechanic does the recall repairs, you’ll probably be responsible for the cost.

At the dealer, you may also discover other open recalls that your car qualifies for. The dealer is obligated to complete these repairs too – also at no cost to you.

Third: The dealer makes the repairs.

For many people, the hardest part is finding a convenient time for the recall-related repairs. Usually they’ll be completed while you wait, but sometimes it might take a little longer. Ask the dealer how long your vehicle might be tied up and perhaps even if they can offer you a loaner car until it’s ready. Or if you have a little more time to plan, find out what services and amenities your local dealer offers.

Learn more about what to do in a recall.

How do I check for a recall on my car?

In most cases, the automaker will send you a notice in the mail to announce a recall. But if you’re the proactive type – or if you bought the car used – you might want to check for a recall yourself.

According to the National Highway Traffic Safety Administration (NHTSA), over 100 million new and used vehicles were involved in some sort of safety-related recall in 2014-15. Recalls vary in severity, but they all relate to the safety of the vehicle, so they’re all worth paying attention to.

Start by looking up the year, make and model of your vehicle on a site like KBB.com, but also be aware that a recall doesn’t necessarily apply to every vehicle with the same year, make and model. Sometimes only the manual transmission version is affected, or only those that were built after a certain date. The best way to know for sure is to call the phone number that we provide on your vehicle’s recall page or go to the government NHTSA site and look up your specific car by its 17-character VIN number.

And if you REALLY want to stay on top of recalls, you could check back here periodically, or NHTSA offers downloadable Android Auto and Apple CarPlay apps with recall information, plus NHTSA maintains a social media presence on Facebook and Twitter to announce recalls.

Learn more about how to stay current on recalls.

Do I pay for recall repairs?

Once the manufacturer (or NHTSA) has discovered that a safety recall is necessary on your vehicle, you won’t have to pay anything for recall-related repairs. All the parts and labor necessary to complete the repair are paid for by the manufacturer (who reimburses the dealer). This is true even if you bought the car used or bought it from a private party.

A few things to keep in mind:

  • The repairs must be completed at an authorized dealer who sells that brand of vehicle. If you choose to use your own mechanic, you might end up paying the bill.
  • If you received a recall letter in the mail, bring it to the dealer. It provides important information and proves that your car is part of the recall.
  • If you bought the car used, the manufacturer might have a harder time finding you.

There is one exception to the fact that recall repairs are free – vehicles older than 10 years old are outside the statute of limitation and usually don’t qualify.

Why is a vehicle recalled?

A recall occurs when a manufacturer or NHTSA (the National Highway Traffic Safety Administration) determines that there’s a safety risk with a vehicle or the vehicle doesn’t meet a minimum safety standard. Usually, a recall covers only certain parts or equipment on a vehicle; it’s rare for the whole vehicle to be recalled.

Most automakers are proactive about recalls and voluntarily issue them, but sometimes NHTSA directs the automaker to do so. Some recalls get a lot of press, as with high-profile recalls relating to airbags in the last few years, but more often, recalls happen without much fanfare.
Recalls are only issued in cases where the vehicle’s safety is in question, but that doesn’t mean you’re in immediate danger. Even so, you should have the repairs done as soon as you can. The good news is that, in case of a recall, the automaker has discovered a fix – and that fix is available at no cost to you (except, perhaps, for the hours the vehicle is being repaired).

Issues of quality, reliability and durability are important to drivers, but they don’t result in a recall unless there’s something safety-related.

Finally, please keep in mind just because there’s a recall on cars matching your car’s make and model, it doesn’t mean that your car is affected. To know for sure, we provide a number you can call to check if your car is part of the recall. You’ll need to have your car’s unique 17-character VIN number handy when you call.

Pricing for Common 2021 GMC Sierra 2500 HD Crew Cab Repairs & Services

  • Battery Replacement
  • Brake Repair
  • Oil Change
  • Spark Plug Replacement
  • Wheel Alignment
  • Check Engine Light
  • Coolant Flush
  • Fuel Filter Replacement
  • Fuel Pump Replacement
  • Timing Belt Replacement
  • Transmission Fluid Change
  • Transmission Repair and Replacement
  • Water Pump Replacement
  • Wheel Bearing Replacement

Pricing for all 2021 GMC Sierra 2500 HD Crew Cab Repairs & Services