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2017 Ford Fiesta Consumer Reviews

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3.9
(380 reviews)
2017 Ford Fiesta
5
54%
4
16%
3
7%
2
8%
1
15%
68%
Recommend this vehicle
Value
4.1
Performance
3.9
Quality
3.8
Comfort
3.9
Reliability
4.0
Styling
4.1
2017 Fiesta Overview
Among the 380 owners who provided feedback on the 2017 Ford Fiesta for Kelley Blue Book, consumer sentiment is mostly positive, with 68% recommending the vehicle. As a whole, consumers found the vehicle's styling and value to be its strongest features and quality to be its weakest. 205 out of 380 of owners (54% of them) rank the 2017 Fiesta five out of five stars. Overall, consumers seem aligned in their opinions of the 2017 Ford Fiesta. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"An accurate, informative review."

I just bought a 2011 Fiesta SE hatchback with the Power Shift 6 Speed Automatic Transmission. I've had it for a little over a week. Mine has the Sync and Sport Appearance Packages, and I got it for around 18,300. First, the POSITIVE: I don't need to tell anyone how great the car looks. Probably the best-looking of all cars in its class. Gas mileage has been very good, though not as high as the 29/38 posted on the sticker. I've been averaging around 26 mpg, but I have been doing mostly stop-and-go driving. Haven't been on the highway at all. Still, great gas mileage, no complaints. Also, interior space for FRONT OCCUPANTS is very generous, very comfortable for most people. The seats are a noteworthy perk. Everyone who gets in my car comments on how the front seats just hug you and hold you in place. The Sync package is wonderful, as I am able to play music from my iphone over Bluetooth without plugging anything in, although I do also have the input jack and usb connector ports if I ever need them. Also, I can make calls and answer calls without taking my hands off the steering wheel. It's a luxury you don't think you'll ever need until you have it. The premium 80 watt 6-speaker sound system sounds great. I can't speak for those who only have 4 speakers. As for the "spotter" or "blind-spot" mirrors, I personally love these. There have been numerous times where I am prepared to change lanes, I look in the regular sideview mirror and see nothing, but I then glance in the spotter mirror and see an entire car hiding in my blind spot. I view that as a good thing. Every car has blind spots, and the blind spots in the Fiesta are bigger than those of some other cars, but once you learn how to use the spotter mirrors correctly, blind spots pose much less of a threat. I do agree with others that at night, the spotter mirrors are tricky to use. I'll admit, I don't use them at night because it's too difficult to differentiate between sets of headlights in your mirrors. In these conditions, I use the centered interior rearview mirror as well as glances over my shoulder if necessary. Gas mileage: I personally can drive this thing for a week or more on one tank of gas, and filling it recently (September, 2011) cost me $36 with gas priced at $3.37/gallon. First time I've smiled while handing a gas station attendant my hard-earned money, ever. Anyway, the NEGATIVE: The 6-speed Power Shift "Dual Clutch" automatic transmission is designed to work as two separate manual transmissions. This is supposed to make the ride smoother as your car shifts gears. My BIGGEST CRITICISM of this car is that it drives very awkwardly when you first begin to drive....like when a light turns green or you are about to drive out of a parking space. The best way I can describe it is to say that this car DOES NOT want you to ever "floor it" off the line. It forces you to get a slower, more gradual start then you may be accustomed to. You'll feel the car "hiccup," (like a manual transmission does between shifting gears) if you try to increase your speed too quickly coming out of park or idling. The car does, however, perform much better at higher speeds, and I'm getting used to the low speed issues, adjusting my driving accordingly, and finding it more bearable, however I really wish it wasn't a concern at all. I came to kbb.com to read customer's reviews just to make sure I wasn't the only person experiencing this kind of problem. I did see that one person said the car was "fun" or "speedy" off the line or something like that, and I have no idea what that person is talking about. Also, I don't mind the very cramped back seat room, I just wish the hatch itself was roomier. I wish the rear seats folded completely flat for storage, but they don't. I wish the process of folding them flat was quicker, but you have to fold them half way, remove the headrests, and then fold the seats as far down as they'll go. Just a minor annoyance. The armrest is obviously an issue. It's a necessity, and I'll be ordering the Boomerang one immediately. Also, the car is surprisingly low on storage compartments. You'll find yourself looking around for where you want to keep things, and you'll most likely buy some sort of aftermarket product to help with this (like an armrest). SO IN SUMMARY: This car, for me, was still the best decision, because financial concerns played a huge part in my choice of a car. The gas mileage is great, projected resale value is pretty good, and you won't be able to find a car this affordable that looks this good and offers this many great features. It is NOT a car for people who drive more than one other person around regularly, but for someone who doesn't have to consider the comfort of others, you're all good. For those looking to buy an automatic, I would suggest test driving this car multiple times to see how you feel about the transmission.....this is something I really wish I did. But considering the fact that this car was a very smart financial decision that doesn't look like I only purchased it to be "smart" and "environmentally friendly," I'm still happy I made the purchase.


VS

Critical Review

"Horrible, clanky transmission"

The transmission in our Ford Fiesta has had multiple issues and still makes lots of noise and is jerky. Ford tells us that this transmission comes with some noise but the noises get worse as does the responses of shifting and accelerating. The latest issue is with the AUX button on the sound system which doesn't work anymore, and a scraping.noise when turning the wheel. We are scheduled yet again to have these things fixed but can't get in to the dealer service department until Aug. 11th......today is July 11th.....as they are completely booked due to other Ford recalls. We feel frustrated and stuck with this very poorly made vehicle because we would never in good conscience sell it to anyone and are pretty sure no one who drove it and heard it would want it. We will NEVER give Ford our business again. Beware of the Ford Fiesta......we are not the only ones having these issues.

2017 Fiesta Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 380 reviews.


Dini
5/31/2024
fullStarfullStarfullStarfullStarfullStar
Have a buyer need value
Pros

New tires and battery.

Cons

Hard steering

I have a buyer and need vehicle value to sell vehicle. Vehicle has not been in an accident. I have not driven it lately. Right leg Px and difficulty braking.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
3

Silke
3/12/2024
fullStarfullStarfullStarfullStarfullStar
38 mpg! Fantastic.

I love my little Ford Fiesta. Leather seats. Good styling and sound. Neon lighting. Most important to me is dependability, and the Fiesta provides that. As a woman traveling alone I have driven through the night from my home in the Mid-Ohio Valley to Naples, Florida without any problems nor insecurity. And it's so economical!

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3
0

Angela Hellenbrand
10/1/2023
fullStarfullStarfullStarfullStaremptyStar
Salvage title

Excellent gas mileage. Brand new tires. Brand new original stereo. Clean, rubber floor mats. 99k miles

Value
4.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
1

I Hate Ford
8/20/2023
fullStaremptyStaremptyStaremptyStaremptyStar
have had my car for 2 years and its trash
Pros

it works sometimes

Cons

99% of the car is a con. buy at own risk

ive had this car for two years. theres hardly 90k miles on it. check engine light came on for evap. engine belt shredded 6 months after. put new engine belt on. immediately shredded because the crankshaft is broken. cool. has been the worst car ive ever experienced. has broken down more often than my moms 10yo car. i wouldn’t recommend this car to absolutely anybody. unless you want to spend money fixing a car you havent even finished paying off, do not buy this poorly made car. wish i could give zero stars.

Value
1.0
Performance
1.0
Quality
1.0
Comfort
1.0
Reliability
1.0
Styling
1.0
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7
5

Austin
7/2/2023
fullStarfullStarfullStaremptyStaremptyStar
Great bang for your buck
Pros

Cost, reliability, gas mileage

Cons

Cheaper feel, transmission shifting problems

I drove a used 2013 Ford Fiesta for about five years. The car was great mechanically and got awesome gas mileage. The one problem was the transmission which is well known and the car would often "shudder" while shifting. I got used to it but sometimes my passengers would comment on it as it definitely did not sound or feel good. Eventually I got a feel for when it would do it and I was able to accelerate or decelerate to avoid it. So if you want a cheap reliable car and don't mind the jerky transmission then this is a good buy.

Value
5.0
Performance
3.0
Quality
4.0
Comfort
4.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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5
1

Ranbo
6/5/2023
fullStarfullStarfullStarfullStarfullStar
Green Phantom
Pros

Great gas mileage handling reliability

Cons

Tight back seat

Great car have one year now no problem at all Great handling 37 to a gallon fantastic handling plenty of room up front very comfortable seats the se has nice options inside looks great inside it is a great looking car best in its class my 2014se has 10200 miles and still runs like new the back seat is a bit tight though plenty of trunk space love my green phantom

Value
5.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
1

Adrian
5/19/2023
fullStarfullStarfullStarfullStarfullStar
ST model

Excellent driving little car, extremely fun, great handling, great shifting transmission, comfortable driver's seat. I averaged 28.3 miles per gallon and everyday driving, which does not include much highway driving. On the highway I've gotten anywhere from 32 to 36 miles per gallon.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
1

Green Machine
3/15/2023
fullStarfullStarfullStarfullStaremptyStar
Green machine
Pros

Amazing gas millage

Cons

Transmission problem

Love my little green machine. My little green feista is at 173,000 and still gets 33mpg. I love everything about my car except the transmission. It shudders when you take off.

Value
5.0
Performance
3.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
Was this review helpful?
4
1

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